If your organization manages others, each one has its own brand kit and can inherit from yours: anything it has not set falls back to your published kit, so a new organization is on-brand from day one. You can lock specific fields — a logo, a primary color, the brand name — and a locked field keeps your value no matter what the managed organization sets. And you can propagate: push your brand down to some or all of them at once, either filling in only what they have left blank (their own choices survive) or resetting their values to yours. You can include the brand voice, and choose whether the change lands as a draft they review or is published straight away.
I manage brands for other organizations — how does that work?
Organizations you manage can inherit your brand, you can lock the parts that must not change, and you can push updates down to all of them at once.
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How do developers fetch our brand?
One call: GET /v1/branding/{orgId}/resolve, with a format for the visual kit, CSS variables, or the voice instructions. The same thing is a resolve_brand tool over MCP.
Can the platform help me build a brand from scratch?
Describe your organization and the brand studio proposes a palette, fonts and voice — as a proposal you accept, edit or reject. Nothing is applied until you review it.
How do I upload a logo or favicon, and where do the files live?
Upload from the assets page in the branding dashboard; files are hosted on your branding domain with public links every surface can load.
Can my brand look and sound different in different places?
Yes. Overlays adjust the kit or the voice for a specific surface, audience, channel, location or moment — an apology message does not have to read like a promotion.
How does my brand voice reach the AI replies and writing assist?
You set tone, wording and a do-not-say list; the platform turns it into instructions every AI surface follows before it writes a word.