Yes. On top of your one brand kit you can add overlays: targeted adjustments that only apply in a particular situation. An overlay says when it applies — a surface (a public page, a receipt, a certificate), an audience (customers, staff, partners), a channel (web, email, text, print), one of your locations, or a moment such as a welcome, a confirmation, a reminder, a recovery message after something went wrong, or a seasonal promotion — and what it changes, in the visual kit, the voice, or both. A more specific overlay beats a less specific one, and you can set a start and end date for something like a seasonal palette. The overlay tester shows you exactly which ones matched and why before you rely on them.
Can my brand look and sound different in different places?
Yes. Overlays adjust the kit or the voice for a specific surface, audience, channel, location or moment — an apology message does not have to read like a promotion.
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How do developers fetch our brand?
One call: GET /v1/branding/{orgId}/resolve, with a format for the visual kit, CSS variables, or the voice instructions. The same thing is a resolve_brand tool over MCP.
Can the platform help me build a brand from scratch?
Describe your organization and the brand studio proposes a palette, fonts and voice — as a proposal you accept, edit or reject. Nothing is applied until you review it.
How do I upload a logo or favicon, and where do the files live?
Upload from the assets page in the branding dashboard; files are hosted on your branding domain with public links every surface can load.
I manage brands for other organizations — how does that work?
Organizations you manage can inherit your brand, you can lock the parts that must not change, and you can push updates down to all of them at once.
How does my brand voice reach the AI replies and writing assist?
You set tone, wording and a do-not-say list; the platform turns it into instructions every AI surface follows before it writes a word.