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What's New

The latest features, improvements, and updates to the NOWAITN platform.

11 updates Latest: Sep 11, 2026
September 11, 2026
Improvement

Contacts for Suppliers & Providers

Keep the people you deal with — sales reps, accounts contacts — on file against each supplier and carrier.

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September 11, 2026
Improvement

Cross-Border Deals, Handled

Deals that cross a border now carry the right delivery terms, and you can convert amounts between currencies.

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September 11, 2026
New Feature

Agreements & Requirement Review

Draft, version and publish your own agreement templates, and review the regulatory requirements that apply to your suppliers' jurisdictions.

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September 11, 2026
New Feature

Bring Your Carriers & Brokers On Board

Onboard your own carriers and freight brokers — each with their own rates, equipment and coverage — and see quotes attributed to the provider behind them.

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September 11, 2026
New Feature

Shipping & Transportation Is Live

Get instant shipping rates across road, sea, air and rail, book shipments, and track them from pickup to delivery.

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September 11, 2026
New Feature

Procurement: From Quotes to Purchase Orders

Request quotes or proposals from your suppliers, compare them side by side, and turn the winning bid into a purchase order in one step.

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September 11, 2026
New Feature

Supplier Directory & Compliance Is Live

Keep every supplier in one place, track their documents and certifications, and see at a glance who's verified and clear to work with.

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March 10, 2026
Announcement

NOWAITN Knowledge Center Is Live

A new home for platform documentation, help articles, best practices, and product updates — all in one place.

Two knowledge bases — a public blog with industry insights,... Every article is designed for clarity — structured sections,...
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February 28, 2026
Improvement

SMS Notifications Now 40% Faster

We rebuilt our SMS delivery pipeline. Queue notifications and reservation confirmations now reach customers in under 3 seconds on average.

Average delivery time dropped from 5.1 seconds to 2.8 second... New regional routing selects the fastest carrier path for ea...
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February 12, 2026
New Feature

Reservations App — Early Access Now Open

Table and appointment booking is here. NOWAITN Reservations lets your customers book online while giving your staff full control over availability and capacity.

Online booking pages that match your brand — no third-party... Staff-side calendar view with drag-and-drop, walk-in handlin...
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January 15, 2026
New Feature

Digital Queue Management Is Live

NOWAITN Queue is officially available — SMS-based digital waitlists, real-time dashboards, and customer flow analytics for hospitality and service businesses.

Customers join via QR code, kiosk, or staff entry — then get... Real-time dashboards show queue depth, average wait, through...
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