Bookings

Bookings terms in the platform glossary.

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Calendar share Access to one calendar given to one team member or to the whole team, inside the same account. A sha...
Calendar feed A private subscription link for one calendar that Outlook, Apple Calendar or Google Calendar can add...
Time zone The local time zone a business or a calendar runs in. Booking times, quiet hours and the reset momen...
Business hours The days and times a business is open, kept once for the account. The storefront and the storefront...
Service A product type for work a business performs for a party, such as a haircut, a session or a consultat...
Resource Something in a queue a party can be assigned to: a chair, a room, a bay or a table. A business makes...
Buffer time Minutes kept free after each booking on a calendar before the next one can start, for cleanup or tra...
Time off A blocked range on one calendar, such as a holiday, a day off or an afternoon, during which it canno...
Time slot One bookable start time on a calendar, as long as the calendar's slot length. A slot is open when av...
Availability The times a calendar can be booked, worked out from its weekly working hours, time zone, slot length...
Voucher code A code issued when a party pays for a service, which they redeem to book the appointment. It is unre...
Booking link A personal link a party uses to book their own time after buying a service: they open it, pick an op...
Deposit An amount a party pays up front to secure a booking or a walk-in service, charged through the busine...
Booking hold A time slot set aside for a few minutes while a party pays the deposit on a paid booking. The slot c...
Cancelled reservation The status of a reservation that was called off by the party or the business, or whose booking hold...
Booked The status of a confirmed reservation that is yet to happen or is in progress. It is the default sta...