Something in a queue a party can be assigned to: a chair, a room, a bay or a table. A business makes resources on the Resources screen, and stations and dispatch vehicles also appear as resources. A resource holds a label, seats and flags, and is retired rather than deleted.
Something in a queue a party can be assigned to: a chair, a room, a bay or a table. A business makes resources on the Resources screen, and stations and dispatch vehicles also appear as resources. A resource holds a label, seats and flags, and is retired rather than deleted.
See also: Party size, Station, Vehicle, Reservation
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The status of a confirmed reservation that is yet to happen or is in progress. It is the default status. A booked reservation ends as Seated when the party is served, Cancelled when it is called off, or No-show when the party never arrives.
The status of a reservation that was called off by the party or the business, or whose booking hold lapsed before payment finished. It is recorded separately from No-show, which means the party never arrived.
A time slot set aside for a few minutes while a party pays the deposit on a paid booking. The slot cannot be taken by anyone else while held. Payment confirms the reservation as Booked; an unpaid hold is released and the slot reopens.
An amount a party pays up front to secure a booking or a walk-in service, charged through the business's own Stripe account before the reservation is confirmed. The business sets the amount; the deposit is recorded on the reservation.
A personal link a party uses to book their own time after buying a service: they open it, pick an open slot on the provider's calendar, and get a confirmation with an add-to-calendar link and a calendar file. No account or login is needed.