Access to one calendar given to one team member or to the whole team, inside the same account. A share grants view, to see the bookings, or book, to also make bookings on that calendar from the staff portal.
Calendar share
Access to one calendar given to one team member or to the whole team, inside the same account. A share grants view, to see the bookings, or book, to also make bookings on that calendar from the staff portal.
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Booked
The status of a confirmed reservation that is yet to happen or is in progress. It is the default status. A booked reservation ends as Seated when the party is served, Cancelled when it is called off, or No-show when the party never arrives.
Cancelled reservation
The status of a reservation that was called off by the party or the business, or whose booking hold lapsed before payment finished. It is recorded separately from No-show, which means the party never arrived.
Booking hold
A time slot set aside for a few minutes while a party pays the deposit on a paid booking. The slot cannot be taken by anyone else while held. Payment confirms the reservation as Booked; an unpaid hold is released and the slot reopens.
Deposit
An amount a party pays up front to secure a booking or a walk-in service, charged through the business's own Stripe account before the reservation is confirmed. The business sets the amount; the deposit is recorded on the reservation.
Booking link
A personal link a party uses to book their own time after buying a service: they open it, pick an open slot on the provider's calendar, and get a confirmation with an add-to-calendar link and a calendar file. No account or login is needed.