Where a ride is in its life: quoted, pending approval, searching for a driver, assigned, en route, arrived, in progress, then completed, cancelled or no drivers. A rider has one active ride at a time, and the tracking link stays open for a few days after the ride ends.
Where a ride is in its life: quoted, pending approval, searching for a driver, assigned, en route, arrived, in progress, then completed, cancelled or no drivers. A rider has one active ride at a time, and the tracking link stays open for a few days after the ride ends.
See also: Ride, En route, Booking approval, Broadcast
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The ride-hailing / car-service mode: riders book a ride on your storefront, drivers are dispatched, and you handle payment + payouts.
One booked trip in Dispatch: pickup, drop-off, a quoted fare, an assigned driver, and live tracking.
A person who accepts and fulfills Rides, invited by magic link, with a vehicle and optionally their own payout account.
A customer who books a Ride: a special kind of customer, tracked in your one Customers book.
An offered ride tier — Sedan, SUV, stretch limo, and so on — each with its own rate table. When a rider books, the service level they pick sets which rates the fare is computed against and what vehicle class fulfills the ride.