The fulfillment stage of an order that has been made and is waiting for the party to collect it or be brought it. The party sees that it is ready to pick up. Staff move it to Done when it is handed over, or back one step to undo a mistap.
The fulfillment stage of an order that has been made and is waiting for the party to collect it or be brought it. The party sees that it is ready to pick up. Staff move it to Done when it is handed over, or back one step to undo a mistap.
See also: Preparing, Fulfilled, Order state
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A purchase a party places from a storefront: the items, the party's contact details and the fulfillment method. Each order moves through its order states on the fulfillment board.
The product catalog shown on your storefront that guests order from. It holds the items (with prices and options) a customer can add to an order; edit the menu and the storefront updates for everyone.
A single line in an order: one product with its quantity and any chosen options. The items on an order add up to its total, and the kitchen works through them line by line on the fulfillment board.
How the guest receives an order: pickup, delivery, or dine-in. The method a customer chooses at checkout shapes what details you collect (a pickup time, a delivery address, a table) and how the order flows on your board.
The live board that moves orders through received → preparing → ready. Your kitchen works the board in real time, advancing each order's state as it's made and handing it off when it's done.