Booking a client's next appointment before they leave the current one. The rebooking rate, the share of clients who leave with a future appointment, is a standard salon measure of client retention.
See also: Booking, Customer book, Visit
Rebooking
Booking a client's next appointment before they leave the current one. The rebooking rate, the share of clients who leave with a future appointment, is a standard salon measure of client retention.
Nov 8, 2026
NOWAITN
More in Salons and spas
Continue exploring our knowledge base
Chair rental
An arrangement in which a stylist or barber pays a salon a fixed fee to work from one of its chairs, often sharing the front desk and booking. Compared with booth rental, chair rental usually keeps the stylist inside the salon's shared operation.
Booth rental
An arrangement in which a beauty professional rents a station or suite in a salon and runs it as their own business: their own clients, prices, schedule and payments. The salon collects rent and does not take a share of services.
Stylist
A licensed hair professional who cuts, styles and often colors hair. In booking terms a stylist is a provider: clients book a service with a named stylist, and the stylist's schedule sets which times are open.
Colorist
A hair professional who specializes in color services such as highlights, balayage, color correction and gloss. Color appointments are longer than cuts and often include processing time, so they are booked in larger blocks.
Service menu
The list of services a salon or spa offers, each with a name, duration and price, such as a cut, a color or a massage. Clients choose from the service menu when they book, and the duration decides how long the provider is held.