Salons and spas

Deposit policy A business's rule that a client pays part of a service price when booking, to hold the time. The pol...

Patch test A small test application of a product, usually hair or lash dye, on the skin a set time before the f...

Retail attach Selling take-home products, such as shampoo or skin care, to a client at the end of a service. The r...

Rebooking Booking a client's next appointment before they leave the current one. The rebooking rate, the share...

Processing time The part of a service when a product such as hair color or a chemical treatment sits and develops, a...

Add-on service A smaller service sold with a main service in the same appointment, such as a deep-conditioning trea...

Service menu The list of services a salon or spa offers, each with a name, duration and price, such as a cut, a c...

Colorist A hair professional who specializes in color services such as highlights, balayage, color correction...

Stylist A licensed hair professional who cuts, styles and often colors hair. In booking terms a stylist is a...

Booth rental An arrangement in which a beauty professional rents a station or suite in a salon and runs it as the...

Chair rental An arrangement in which a stylist or barber pays a salon a fixed fee to work from one of its chairs,...