Overview
NOWAITN Custody is your chain of custody and evidence tracking solution, built as part of the NOWAITN operations platform. This guide walks you through the essential setup steps to get your team up and running.
Prerequisites
- A NOWAITN account with an active organization
- The Custody app enabled for your organization (available in Hub > Settings > Apps)
- At least one location configured in your organization settings
Setup Steps
Step 1
Register custodial items with unique identifiers, photographs, and initial condition documentation.
Step 2
Define custody transfer workflows with required fields, signatures, and witness requirements.
Step 3
Track every handoff in a tamper-proof audit trail with timestamps, GPS coordinates, and photos.
Step 4
Configure storage location hierarchies: buildings, rooms, shelves, and bins with capacity tracking.
Step 5
Generate chain-of-custody reports for legal proceedings or regulatory compliance with one click.
Next Steps
Once you've completed the initial setup, explore the full feature set from the Custody dashboard. Visit the NOWAITN Knowledge Base for detailed guides on advanced configuration, integrations, and best practices.
Need help? Use the AI assistant in the bottom-right corner of any NOWAITN app, or contact support at support@nowaitn.com.