Anyone who takes possession of something on a customer’s behalf — coat check and valet at venues and hotels, bag and locker check at gyms, packages at a leasing office, and more.
What kinds of businesses use this?
Anyone who takes possession of something on a customer's behalf — coat check, valet, bag and locker check, packages.
Aug 23, 2026
NOWAITN
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Getting Started with NOWAITN Custody
Track chain of custody for evidence, samples, documents, and regulated items with tamper-proof audit trails.
Do guests need an app?
No. Guests hold their claim in a browser on their phone — nothing to install.
Is there an audit trail?
Yes. Every handoff is logged, so you can prove who checked in an item, who returned it, and when.
How does the claim work?
Guests get a digital claim on their phone — a link or QR code — so there's no paper stub to lose.