Waitlist
Waitlist terms in the platform glossary.
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All articles in Waitlist
Notification
An automatic SMS or email update sent to a waiting guest at key moments: added to the line, up next,...
Display board
A public TV or screen board showing who's up next in the line. Guests glance at it to see when their...
Tracking link
The guest-facing live link (sent by text or shown after they join) where a guest watches their own s...
Party size
The number of people in a guest's group. It's captured when they join the line and helps you match a...
Seat
The completion action for the waitlist: moving a waiting guest to served/seated. Seating a party rem...
Wait time
The predicted minutes until a guest is seated, estimated from how many parties are ahead and your re...
Position
A guest's numbered place in the line — 1st, 2nd, 3rd, and so on. Position updates automatically as g...
Queue (Line)
A waitlist a guest joins to hold a spot in line; they get a place + notifications and are seated/ser...