Platform

Token A signed or opaque string that grants SCOPED access to one thing — a guest tracking link, a QR pass...

Webhook A real-time event callback — from Stripe or the NOWAITN mesh — that keeps state in sync across apps....

Notification preference The operator's settings for WHEN and HOW guests get contacted — which SMS or email templates fire on...

Payout Money paid out — to an operator, a driver, or a revenue-share partner — after fees are deducted. A p...

Platform fee The percentage the platform charges per transaction, taken before your payout. On each sale the fee...

Stripe Connect The payment setup where the operator's OWN Stripe account receives the funds and the platform takes...

Magic link A time-limited, passwordless login URL. Instead of remembering a password, drivers, members, crew, a...

Product Anything sellable across your modes — a ticket type, a membership, a meal or entitlement, a service...

Contact A CRM record for a person in your value chain, carrying a lifecycle stage that moves lead → qualifie...

Organization The tenant-level record holding your business name, business type, timezone, and legal identity — th...

Guest A person using your services — waiting in a line, buying a ticket or pass, booking a ride, or placin...

Operator The person — a user account — who runs a tenant's business day to day: setting up the storefront, wo...

Tenant Your business account on the platform — the operator entity that runs your queues, events, rides, or...