Plans and meters

Add-on Something a business buys on top of its plan to raise one limit, such as a link pack that adds place...

Trial A set number of days on a paid plan before the first charge. A platform trial is a real subscription...

Upgrade Moving an account to a higher plan, which raises its caps and turns on the capabilities that plan in...

SMS pack A bought block of SMS credits for texts the platform sends to parties from its own number. Each purc...

Customer pack A bought block of extra new customers, used only after the plan's new customers for the period run o...

Meter reset The moment a period meter starts counting again from zero. The Usage pane shows the reset date and t...

Cap reached The state of a meter whose count has hit its cap. The business is emailed once per stage, and the ca...

Cap The most a plan allows of one metered thing, such as visits in a period or queues on the account. Th...

Allowance The amount of a metered thing a plan includes before credits or packs are used, such as the email al...

Account meter A usage meter that shows a total the account holds right now and does not reset, such as queues, tea...

Period meter A usage meter that counts over a window and starts over at its reset, such as visits, new customers,...

Usage pane The console panel that shows a business how much of its plan it has used. It has two parts: usage th...