Events and venues

Line management Planning and running the queues at a venue entrance: barriers, separate lanes for VIP, will call and...

Sold out The state of an event or ticket type when every available ticket has been sold. Sellers often keep a...

VIP Very important person: a higher ticket tier or guest status that adds benefits such as a separate en...

Capacity count The running number of people inside a venue or area, entries minus exits, compared against the legal...

Wristband A band put on a person's wrist at entry to show they are admitted, of age or entitled to an area suc...

Re-entry A venue's rule on whether a ticket holder who leaves can come back in. Where re-entry is allowed, th...

Box office The venue's ticket desk where people buy tickets in person, collect will call orders and resolve tic...

Will call A window, usually at the box office, where buyers collect tickets held under their name by showing I...

Reserved seating A ticket that assigns the holder a specific seat by section, row and number. Buyers choose or are gi...

General admission A ticket that admits the holder to an area without an assigned seat; places are first come, first se...

Doors open The time a venue starts letting ticket holders in, usually some time before the show starts. The ent...