A short staff meeting before service where managers cover the night's reservations, large parties, specials, 86'd items and section assignments. Pre-shift sets what the host stand and servers expect before the doors open.
A short staff meeting before service where managers cover the night's reservations, large parties, specials, 86'd items and section assignments. Pre-shift sets what the host stand and servers expect before the doors open.
See also: Front of house, 86'd, Reservation book
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The guest-facing part of a restaurant and the staff who work there: host stand, dining room, bar, servers, bussers and managers on the floor. Front of house greets each party, quotes waits, seats tables and takes orders.
The parts of a restaurant guests do not see and the staff who work there: kitchen, prep, dish and storage. Back of house cooks and plates what front of house orders, and its pace sets how fast tables can turn.
Restaurant shorthand for a table by the number of seats it holds: a two-top seats two, a four-top seats four, and so on. Hosts match each party size to a table size so large tables are not given to small parties.
Seats at the bar or a counter, usually given first come, first served instead of from the reservation book. Restaurants often offer bar seating to small parties as a shorter alternative to waiting for a table.
Short for expediter: the person or station at the kitchen pass who checks each plate against the order, groups a table's dishes and sends them out together. Expo is the hand-off point between back of house and front of house.