The platform's class for a person a business serves. Guest, customer, rider, patient, student and fan are names for a party in a particular kind of business, not separate kinds of record. A queue entry, reservation, order or ticket belongs to one party; the party size on it counts the people that party brings.
The platform's class for a person a business serves. Guest, customer, rider, patient, student and fan are names for a party in a particular kind of business, not separate kinds of record. A queue entry, reservation, order or ticket belongs to one party; the party size on it counts the people that party brings.
See also: Guest, Customer, Queue entry, Party size
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A business's one public page, opened from its link or QR code, where parties do everything the business offers: join a queue, book, buy tickets or passes, order, and sign waivers.
A setup of a business's queues, storefront and console for one kind of service: Waitlist, Ticketing, Memberships, Fulfillment, Productions, Tours, Dispatch, or a vertical mode such as Tattoo or Haunt. A mode adds no new kind of record; it decides which steps, forms and screens the business's existing queues, products and passes use. Customers, sales and the storefront stay one across modes.
A purchasable right of entry or use for a set period or number of uses (a day pass, a membership pass, an access pass), held by one party and shown as a QR code that a scanner checks. A ticket is a different object: it admits one party to one event. An Event Pass is a pass a business buys for its own account.
Recording a party's arrival, or one use of an entitlement, at a door or station by scanning their ticket, pass or QR code.
The staff device or screen that reads a ticket or pass QR code and answers admit, refuse or already used. The same scanner works in Memberships, Ticketing, Productions and Tours.