Overview
NOWAITN Reservations is your online booking and appointment scheduling solution, built as part of the NOWAITN operations platform. This guide walks you through the essential setup steps to get your team up and running.
Prerequisites
- A NOWAITN account with an active organization
- The Reservations app enabled for your organization (available in Hub > Settings > Apps)
- At least one location configured in your organization settings
Setup Steps
Step 1
Define your bookable resources (tables, rooms, staff) and their availability windows.
Step 2
Configure booking rules: lead time, cancellation policy, party size limits, and buffer between slots.
Step 3
Customize your public booking page with your brand colors, logo, and custom fields.
Step 4
Enable automated email and SMS confirmations with calendar invite attachments.
Step 5
View and manage all bookings from the staff dashboard with drag-and-drop rescheduling.
Next Steps
Once you've completed the initial setup, explore the full feature set from the Reservations dashboard. Visit the NOWAITN Knowledge Base for detailed guides on advanced configuration, integrations, and best practices.
Need help? Use the AI assistant in the bottom-right corner of any NOWAITN app, or contact support at support@nowaitn.com.