Creating Your Account
Visit nowaitn.com and click Sign Up. Enter your name, email address, and a password. You will receive a verification email — click the link to confirm your account.
Once verified, you land on the organization setup screen. Enter your business name, select your industry, and choose your timezone. This creates your organization, which is the container for everything on the platform — your team, your apps, your billing, and your data.
Setting Up Your Organization
Your organization has a few key settings to configure right away.
Business name and contact information appear on customer-facing features like waitlist notifications and reservation confirmations. Make sure these are accurate.
Timezone determines how times are displayed across all your apps. Set this to your primary location's timezone.
If you have multiple locations, you can add them as separate sites within your organization. Each site can have its own queues, reservation settings, and staff assignments while sharing a single billing account.
Inviting Your Team
From your organization settings, go to the Team section and invite team members by email. Each person receives an invitation to create their own account and join your organization.
Assign roles to control what each person can do. Owners have full access to everything including billing. Admins can manage apps and team members. Managers can manage day-to-day operations within their assigned apps. Staff members have operational access — they can use the apps but cannot change settings.
Each person needs a seat in each app they will use. When you invite someone, you can assign their app seats at the same time.
Activating Your First App
From the app chooser on your dashboard, select the app you want to activate. Each app has a brief description and pricing information.
Activation is instant. The app appears in your navigation, and you can begin configuring it immediately. Your first seat is included — for additional team members, add seats from the billing settings.
If you are not sure which app to start with, Queue is the most common first choice. It gets you live with digital waitlist management on the same day.
What Happens Next
Once your app is active, each one has its own Getting Started guide with step-by-step setup instructions. You will find these in the Help Center under the specific app's section.
The Starter plan is free and includes everything you need to evaluate the platform with a small team. When you are ready to grow, upgrade to Growth, Professional, or Enterprise from your billing settings. Upgrades take effect immediately.