A ticket the business issues free of charge, for example to a guest, press or a performer's plus-one. A comp ticket scans in like a sold one and is recorded with a price of zero.
See also: Ticket, Guest list, Ticket order
Comp ticket
A ticket the business issues free of charge, for example to a guest, press or a performer's plus-one. A comp ticket scans in like a sold one and is recorded with a price of zero.
Nov 8, 2026
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Event
A scheduled occurrence a business sells admission to from its storefront: a show, a concert, a club night. The business sets ticket types (price, quantity, seating, sales window); parties buy tickets and are scanned at the door.
Ticket type
A priced admission category within an event: General Admission, VIP, early bird and so on. Each ticket type has its own price, capacity and sales window, and every ticket sold under it is one ticket with its own QR code.
Guest list
An imported list of attendees who get tickets without buying from the storefront: comps, VIPs, press or plus-ones. Guest-list tickets scan in at the door like sold ones and appear in the same check-in log.
Sales window
The start and end dates during which a ticket can be purchased. Set it per Event or per ticket type to open early-bird pricing, close sales before doors, or hold a tier back until you're ready.
Duplicate detection
A warning from the scanner when a ticket or pass that has already been scanned is shown again. The first scan admits the party; a repeat scan is flagged as a possible screenshot or shared QR code so door staff can stop it.