Technology
Technology terms in the platform glossary.
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Sign-in link
The one-tap email link a member uses to sign in without a password; it is the customer-facing name f...
QT
The name of the AI assistant in the Waitlist App. A member opens it from the header and asks in plai...
AI assistant
A chat helper driven by a large language model that answers questions and carries out tasks from pla...
Deep link
A link that opens a specific screen or record inside an app or site rather than its home page, such...
Browser
The program used to open websites, such as Safari, Chrome, Edge or Firefox. Parties join queues and...
Service worker
A script a website installs in the browser that runs separately from the page. It caches files so th...
Offline mode
An app that keeps working with no internet connection, storing its data on the device. The free Wait...
Widget
A small self-contained piece of the product placed on a business's own website with an embed snippet...
Embed
Placing part of one site inside a page of another, usually by pasting a short script or iframe snipp...
MCP (Model Context Protocol)
An open standard that lets an AI assistant such as Claude call a service's tools directly. The platf...
API token
A secret key a business creates in its account and gives to another program so that program can call...
API
Application programming interface: a set of documented web addresses that another program calls to r...
Short code
A five- or six-digit number used to send business texts at high volume, as opposed to a long number...
Two-way chat
Messaging in which both the business and the party can send and reply in the same thread, as opposed...
Push notification
A short alert that appears on a phone's lock screen or a computer's notification area, sent by an ap...
Web push
A push notification sent through the browser's own push service to a site the person has allowed, wi...
NFC tag
A small unpowered chip, often in a sticker or stand, that hands a link to any phone tapped against i...
NFC
Near-field communication: a short-range radio standard that lets a phone exchange data with a tag or...
QR code
A square barcode that a phone camera reads to open a link or carry a code. Businesses use a join QR...
Passkey
A passwordless sign-in credential based on the WebAuthn standard, stored on the member's device or p...