Healthcare

Door-to-doctor time The time from a patient's arrival at a clinic or emergency department to first being seen by a quali...

Recall appointment A routine visit a practice asks a patient to return for after a set interval, such as a six-month de...

Dental hygiene appointment A dental visit with a hygienist for cleaning, examination and preventive care, usually followed by a...

Established patient In US billing rules, a patient who has received professional services from the same physician or gro...

New patient In US billing rules, a patient who has not received professional services from the same physician or...

Chief complaint The main reason a patient gives for seeking care, recorded in their own words at the start of a visi...

Provider schedule The calendar of a clinician's working hours divided into appointment slots by visit type, such as ne...

Telehealth Health care delivered remotely by video, phone or messaging instead of in person. A telehealth visit...

Check-in desk The front desk where patients arrive for a visit: staff confirm identity and the appointment, collec...

Intake form The form a patient (the party) completes before or at a visit, covering contact details, insurance,...

Triage level A rating clinical staff give each arriving patient for how urgently they need care. Emergency depart...

Walk-in clinic A clinic that sees patients without an appointment, in order of arrival or need. Walk-in clinics oft...

Urgent care A clinic that treats illnesses and injuries that need same-day care but are not emergencies, such as...