Customers
Customers terms in the platform glossary.
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Lifecycle email
A short email the platform sends a business owner at a point in their setup, such as a nudge to put...
Visit review
A served party's rating of a visit from one to five stars with an optional comment. Only a seated en...
Returning customer
A party the business has served before, recognised by phone number when they join again. Their entry...
Customer export
A CSV download of the customer book, or of the filtered view on screen, for the business's own recor...
Customer tag
A short label a business, or one of its automation rules, puts on a customer. The tag is keyed to th...
Customer profile
One customer's history on a single page: their queue visits, ticket purchases, storefront orders and...